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ServerCare from $149.95/moBilled monthly
Plugins go out of date, forms quietly stop sending, and a year passes. ServerCare is someone whose job is noticing: backups, updates, security, speed and changes, handled.
How it works
Essential, Plus or Premium: the plans differ in how often updates, scans and reports happen, how many content hours you get, and how fast support answers.
Daily backups start on day one. Then updates, security scans and link checks run on your plan’s schedule: monthly, bi-weekly or weekly.
New opening hours, a team member, a price update: 1, 2 or 4 hours of content updates a month, depending on your plan.
A performance report on your plan’s schedule: what was updated, what was found, and how fast the site is.
What we handle
Plugins go out of date, themes fall behind, and an unmaintained WordPress site is a security incident with a date on it. Updates run monthly on Essential, bi-weekly on Plus and weekly on Premium.
24/7 uptime monitoring on every plan, with email alerts on Essential and instant alerts on Plus. Premium adds an uptime SLA, malware removal and automatic removal from weekly scans.
Swap a phone number, add a team member, update your hours. Every plan includes content updates: 1 hour a month on Essential, 2 on Plus and 4 on Premium.
Speed optimization on every plan, enhanced on Plus, and on Premium advanced optimization with a CDN set up, so pages load quickly wherever your customers are.
Broken links and slow pages quietly cost rankings. Link checks run on every plan, with SEO audits quarterly on Essential, bi-monthly on Plus and monthly with recommendations on Premium.
Hosting runs the server. ServerCare runs the site.
Managed hosting keeps the machine underneath patched and secure. ServerCare looks after what you built on top of it: the plugins, the content, the links, the speed, the things nobody has looked at in eight months.
From $149.95/mo, billed monthly. 1 to 4 hours of content changes every month.
See ServerCare plansOur commitments
Three things you can hold us to on every ServerCare plan.
Daily backups on every plan, so a bad update or a bad day is a restore, not a rebuild.
If the site goes down or a scan finds something, you hear about it from us, not from a customer.
ServerCare is a monthly service, not a long contract. We would rather keep you by doing the work.
Features
Update
WordPress, plugins and theme kept current: monthly, bi-weekly or weekly by plan.
Daily backups on every plan, so any update can be rolled back.
An update that changes how something works is checked before it goes on your site.
Watch
Email alerts on Essential, instant alerts on Plus, alerts and an uptime SLA on Premium.
Monthly on Essential, bi-weekly on Plus, weekly with automatic removal on Premium.
Run on the same schedule, so visitors and Google don’t hit dead ends.
Change
1, 2 or 4 hours a month for the small changes a business site always needs.
Email on Essential, email and chat on Plus, and priority email, chat and phone on Premium.
A redesign or a new feature is a project: our web development team quotes it separately.
Report
Monthly on Essential, bi-weekly on Plus, weekly with in-depth analytics on Premium.
Quarterly, bi-monthly or monthly with recommendations, so the site stays visible.
Speed optimization on every plan, with CDN setup on Premium.
Pricing
The essentials to keep a small site backed up, updated, secure and running well.
$149.95/mo
What’s included
More frequent updates, scans and reports, plus chat support, for a site that does real business.
$249.95/mo
What’s included
Weekly care with malware removal, CDN setup and priority phone support, for sites that can’t go down.
$399.95/mo
What’s included
Billed monthly, plus tax. Not sure which plan fits? Ask the team.
FAQ
Managed hosting is the server: patching, firewall, backups, the operating system. Site management is what you built on top of it: plugin and theme updates, content changes, broken links, forms that stopped sending. You can have either without the other, though most people who want one eventually want both.
Yes, within an agreed monthly allowance. Swapping a phone number, adding a team member, updating opening hours, publishing a page you have written — that is the work. A redesign or a new feature is a project, and we will quote it rather than absorb it and rush.
It gets caught before you see it, because updates are applied on a staging copy and checked first. If something does break in production, restoring a backup is free and immediate, and then we work out which update caused it.
It is a monthly service and you can stop it. What you should not do is stop it and assume the site will look after itself — an unmaintained WordPress site is a security incident with a date on it.
ServerCare plans are billed monthly: ServerCare Essential is $149.95/mo with 1 hour of content updates, ServerCare Plus is $249.95/mo with 2 hours of content updates, ServerCare Premium is $399.95/mo with 4 hours of content updates.
Essential suits a small site that changes now and then. Plus suits a site that does real business, with bi-weekly updates and chat support. Premium suits sites that cannot go down, with weekly care, malware removal, CDN setup, an uptime SLA and phone support.
Pick a ServerCare plan and we take a backup and start on day one. From $149.95/mo.
