Privacy Policy

At Serverlys, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our hosting services
• To process transactions and send related billing information
• To send technical notices, updates, security alerts, and support messages
• To respond to your comments, questions, and customer service requests
• To monitor and analyze trends, usage, and activities
• To detect, investigate, and prevent fraudulent transactions and abuse
• To personalize and improve your experience

Data Sharing & Third Parties

We do not sell your personal information. We may share your data with trusted third parties only in the following circumstances:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• Legal Requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
• With Your Consent: When you have given us explicit permission to share your information.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and track information about your browsing activity. Cookies are small data files stored on your device that help us improve our services and your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request that we limit our use of your data.
• Right to Data Portability: Receive your data in a structured, commonly used format.
• Right to Opt-Out: California residents may opt out of the sale of their personal information.

To exercise any of these rights, please contact us at privacy@serverlys.com.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our systems promptly.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (TLS/SSL), firewalls, access controls, regular security audits, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: