The enquiry that arrives at 2am
Most enquiries are routine and most arrive when nobody is there. Serverlys agents answer them in the moment, capture what matters, and escalate the ones that need you.
- Chat
- ConvoAI
- Voice
- CallFlow
- Handover
- To a person
- Trained on
- Your site
Answer, qualify, capture, hand over
An agent that only answers is a search box. The value is in what happens after the answer.
Answer
Hours, delivery, pricing, availability — in the moment.
Qualify
Work out what the person actually needs.
Capture
Name, contact and intent recorded, not lost.
Hand over
Anything unusual reaches a person, with context.
Chat that ends in a booking
It reads your site, learns your business, and answers in your tone. When the conversation turns into an order or a booking, it records it and tells you.
- Trained on your siteAnswers about your business, not the internet's.
- Captures the leadName, need and contact land in the panel and your inbox.
- Knows when to stopRefunds and complaints go to a person, with the transcript.
The phone still rings
A missed call is a lost customer far more often than a missed email. CallFlow answers, handles the routine, and takes a proper message when it cannot.
What happens after the conversation
The agent is a trigger. What follows — creating the record, notifying the right person, adding it to the calendar — runs as a workflow you can see and change.
Before you buy
The things people actually ask us, answered plainly.
What can an AI agent actually answer?
The routine questions that make up most of the volume: hours, location, delivery, pricing, availability, booking. It is trained on your own site and the details you give it, so it answers about your business rather than in general.
What happens when it does not know?
It hands over rather than guesses. A refund dispute or an unusual request is passed to a person with the conversation attached, so nobody starts from scratch.
A plan that still makes sense in year two
Free migration, free SSL and daily backups on every plan, with a 30-day money-back guarantee.
Prefer the phone? (305) 671-1272 · Existing customer? Client login
