Legal Information
Corporate & regulatory information
Company Information
Legal Entity: Serverlys LLC
Jurisdiction: State of Delaware, United States
Registered Address: 8 The Green, Suite A, Dover, DE 19901, United States
Email: legal@serverlys.com
Serverlys LLC is a Delaware limited liability company providing internet infrastructure and hosting services worldwide. We are committed to operating with transparency and in full compliance with all applicable laws and regulations.
DMCA Policy
Serverlys respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond expeditiously to claims of copyright infringement that are reported to our designated copyright agent.
To file a DMCA takedown notice, please send a written communication to dmca@serverlys.com that includes: identification of the copyrighted work, the infringing material and its location, your contact information, a statement of good faith belief, and a statement under penalty of perjury that the information is accurate.
Trademark Information
Serverlys, the Serverlys logo, and all related product names, design marks, and slogans are trademarks or registered trademarks of Serverlys LLC. All other trademarks, registered trademarks, product names, and company names or logos mentioned on this website are the property of their respective owners. Use of any Serverlys trademark without prior written permission is strictly prohibited.
Compliance
Serverlys is committed to meeting the highest standards of data protection and security compliance:
- GDPR: We comply with the EU General Data Protection Regulation for the processing of personal data of EU residents.
- CCPA: We comply with the California Consumer Privacy Act, providing California residents with rights over their personal information.
- SOC 2 Type II: Our data centers and operations undergo regular SOC 2 audits to ensure the security, availability, and confidentiality of customer data.
- PCI DSS: Payment processing meets Payment Card Industry Data Security Standards.
Data Processing Agreement
Serverlys offers a Data Processing Agreement (DPA) to customers who require one under GDPR or other applicable data protection laws. Our DPA outlines the obligations both parties have regarding the processing of personal data, including the types of data processed, processing purposes, security measures, and sub-processor management.
To request a signed DPA, please contact dpa@serverlys.com.
Subprocessors List
In the course of providing our services, we engage the following categories of subprocessors:
- Cloud Infrastructure: Data center providers for server hosting and network connectivity.
- Payment Processing: Secure payment gateways for transaction processing.
- Email Services: Transactional and marketing email delivery platforms.
- Analytics: Website analytics and performance monitoring tools.
- Support: Customer support ticketing and communication platforms.
A detailed list of current subprocessors is available upon request.
Law Enforcement Requests
Serverlys may disclose customer information in response to valid legal process, such as subpoenas, court orders, or search warrants. We will notify affected customers of such requests unless prohibited by law. We publish a transparency report annually detailing the number and types of law enforcement requests received.
Export Compliance
Our services are subject to U.S. export control and sanctions laws, including the Export Administration Regulations (EAR) and regulations administered by the Office of Foreign Assets Control (OFAC). You may not use, export, or re-export our services in violation of applicable export control laws. By using our services, you represent that you are not located in, or a national or resident of, any country subject to U.S. trade sanctions.